Data Privacy Notice
Manila Translation & Interpreting
A business name of RPrime Marketing Consulting
Effective Date: February 14, 2026
Last Updated: October 6, 2026
Manila Translation & Interpreting, a business name operated by RPrime Marketing Consulting (“RPrime,” “Manila Translation,” “we,” “us,” or “our”), respects your right to privacy and is committed to protecting your personal data.
This Data Privacy Notice explains how we collect, use, process, store, disclose, and protect personal information in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC).
We adhere to the principles of transparency, legitimate purpose, and proportionality in all processing of personal data.
1. Who We Are
Manila Translation & Interpreting is a business name of RPrime Marketing Consulting, a registered business operating in the Philippines.
For purposes of the Data Privacy Act, RPrime Marketing Consulting acts as the Personal Information Controller (PIC) for personal data processed in connection with the services, operations, website, communications, and business activities of Manila Translation & Interpreting, except where we process personal data solely on behalf of another organization under its instructions.
Business Name: Manila Translation & Interpreting
Registered Business: RPrime Marketing Consulting
Business Address: Park Triangle Corporate Plaza – North Tower, Bonifacio Global City, Taguig, Philippines
Email: admin@manilatranslation.com
Telephone: (02) 8869 9425
Data Protection Officer/Privacy Contact: Kevent Mamon
Privacy Email: operations@manilatranslation.com
2. What Personal Information Do We Collect?
Depending on the nature of your transaction with us, we may collect and process information such as:
A. Identification and Contact Information
- Full name
- Address
- Email address
- Telephone or mobile number
- Company or organization
- Purpose of Translation
B. Information Contained in Documents
For translation, transcription, visa consultancy, and related services, clients may provide documents containing personal or sensitive personal information, including:
- Birth certificates
- Marriage certificates
- Passports and identification documents
- Academic records
- Diplomas and certificates
- Employment records
- Government-issued documents
- Police or clearance certificates
- Medical certificates or records
- Immigration and visa documents
- Financial or supporting documents
- Legal or business documents
- Audio and video recordings
- Other documents submitted for translation, transcription, interpreting, visa consultancy, or related services
We only collect and process information that is necessary, relevant, and proportionate to the specific service or transaction.
C. Transaction and Business Information
We may also process:
- Quotations and service requests
- Purchase orders
- Contracts and service agreements
- Billing and invoicing information
- Payment records
- Correspondence and communications
- Project instructions and requirements
- Client feedback and service history
D. Website and Technical Information
When you visit our website, we may collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Referring website
- Website usage information
Where applicable, cookies or similar technologies may be used to improve website functionality, security, analytics, and user experience.
3. How Do We Collect Personal Information?
We may collect personal information through:
- Website inquiry and contact forms
- Email and other electronic communications
- Telephone calls and messaging platforms
- Social media platforms
- In-person transactions
- Service agreements and registration forms
- Client-submitted documents
- Visa consultancy applications
- Translation and interpreting requests
- Event and conference registrations
- Recruitment and employment applications
- Third-party service providers acting on our behalf
- Other lawful business transactions
Where personal information is obtained from a person other than the data subject, we will take reasonable steps to ensure that its collection and processing are lawful and appropriate.
4. Purposes Of Processing
We process personal information only for declared, specified, and legitimate purposes.
Depending on your relationship with us, your personal information may be processed for the following purposes:
Service Delivery
To provide and manage:
- Document translation
- Certified translation
- Sworn translation
- Notarized translation
- Transcription
- Consecutive interpreting
- Simultaneous interpreting
- Conference equipment rental
- Visa consultancy and assistance
Client Communication
To:
- Respond to inquiries
- Prepare quotations
- Confirm transactions
- Discuss project requirements
- Provide project updates
- Communicate deadlines
- Address concerns and requests
- Provide customer support
Contract and Transaction Management
To:
- Prepare service agreements
- Process orders and projects
- Issue invoices and receipts
- Process payments
- Maintain transaction records
- Fulfill contractual obligations
Legal and Regulatory Compliance
To comply with applicable laws, regulations, court orders, government requirements, tax obligations, and other lawful requests from government authorities.
Business Operations
To:
- Manage vendors, translators, interpreters, consultants, and service providers
- Maintain business records
- Manage internal operations
- Protect company systems and assets
- Prevent fraud, misuse, or unauthorized activities
- Establish, exercise, or defend legal claims
Marketing and Communications
Where legally permitted and, where required, with your consent, we may use contact information to provide:
- Service announcements
- Promotional offers
- Company updates
- Educational content
- Marketing communications
You may opt out of marketing communications at any time.
5. Lawful Basis For Processing
Under the Data Privacy Act, personal information may be processed when at least one lawful basis exists.
Depending on the particular processing activity, we may rely on:
Consent — where you have voluntarily provided consent for a specific processing activity.
Contractual necessity — where processing is necessary to provide a requested service, fulfill a contract, or take steps at your request before entering into a contract.
Legal obligation — where processing is necessary to comply with an obligation imposed by law or a lawful government authority.
Protection of vital interests — where processing is necessary to protect an individual’s life, health, or other vital interests.
Legitimate interests — where processing is necessary for legitimate interests pursued by RPrime Marketing Consulting or another party, provided that such interests do not override your fundamental rights and freedoms.
These lawful bases are recognized under Section 12 of the Data Privacy Act.
For sensitive personal information, we will process such information only when permitted under the Data Privacy Act and other applicable laws and regulations.
6. Processing Of Documents Containing Sensitive Personal Information
Some documents submitted to Manila Translation may contain sensitive personal information, such as health information, government-issued identifiers, information relating to immigration, or other information classified as sensitive under Philippine law.
We recognize the additional risks associated with such information.
Accordingly, we will:
- Limit access to authorized personnel and service providers;
- Process information only for legitimate and necessary purposes;
- Apply appropriate organizational, physical, and technical safeguards;
- Avoid unnecessary duplication or disclosure;
- Retain information only for as long as reasonably necessary; and
- Securely dispose of or delete information when retention is no longer necessary or required by law.
The Data Privacy Act generally requires stricter conditions for processing sensitive personal information.
7. Sharing And Disclosure Of Personal Information
We do not sell personal information.
We may disclose or provide access to personal information only when reasonably necessary for legitimate and specified purposes, including to:
- Authorized translators
- Sworn translators
- Interpreters
- Transcriptionists
- Notaries and authorized professionals
- Visa consultants or authorized personnel
- Conference and technical service providers
- IT, cloud storage, and software service providers
- Payment and financial service providers
- Professional advisers
- Government agencies or authorities when required or authorized by law
- Other authorized third parties necessary to fulfill the requested service
Where appropriate, we require third-party service providers handling personal data on our behalf to maintain appropriate confidentiality and security safeguards.
Where personal data is shared for commercial purposes or with another organization, applicable requirements of the Data Privacy Act and NPC regulations will be observed.
8. International Transfers
Because translation, interpreting, visa, technology, and other business services may involve international clients, translators, consultants, software platforms, or service providers, personal information may, where necessary and lawful, be processed or accessed outside the Philippines.
When this occurs, we will take reasonable measures to ensure that appropriate privacy and security safeguards are applied and that processing remains consistent with applicable Philippine data protection requirements.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, to resolve disputes, establish or defend legal claims, or for legitimate business purposes.
The applicable retention period may vary depending on:
- The type of information;
- The nature of the service;
- Contractual requirements;
- Legal and regulatory obligations;
- Accounting and tax requirements;
- Potential disputes or legal claims; and
- Legitimate business requirements.
When personal information is no longer necessary, it will be securely deleted, destroyed, anonymized, or otherwise disposed of in accordance with applicable policies and legal requirements.
The DPA requires personal information not to be retained longer than necessary, subject to recognized exceptions such as legal claims and legitimate business purposes.
10. Data Security
RPrime Marketing Consulting implements reasonable and appropriate organizational, physical, and technical security measures designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss or theft
- Accidental destruction
- Alteration or corruption
- Improper use
- Other unlawful processing
Access to personal information is limited to individuals who require such information to perform their authorized functions.
However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. We therefore continuously review and improve our privacy and security practices.
The DPA and its IRR require personal information controllers and processors to implement reasonable and appropriate security measures.
11. Data Subject Rights
Under the Data Privacy Act, you have rights concerning your personal information.
These include, subject to applicable legal limitations:
Right to Be Informed
You have the right to know whether your personal information is being processed and to receive information about the nature, purpose, scope, method, recipients, retention period, and other relevant details of the processing.
Right to Access
You may request access to personal information concerning you, subject to applicable laws and reasonable procedures.
Right to Correct or Rectify
You may request correction of inaccurate or incomplete personal information.
Right to Object
You may object to certain processing activities when permitted by law.
Right to Erasure or Blocking
You may request the deletion, destruction, or blocking of personal information under circumstances provided by law.
Right to Data Portability
Where applicable, you may request a copy of your personal data in a structured and commonly used format.
Right to File a Complaint
You may file a complaint concerning an alleged violation of your privacy rights with the National Privacy Commission, subject to its applicable rules and procedures.
Right to Damages
You may be entitled to compensation for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unlawfully used personal information, subject to the provisions of law.
The NPC recognizes these data subject rights under the Data Privacy Act.
12. How To Exercise Your Rights
To exercise your privacy rights or raise a concern regarding the processing of your personal information, you may contact our Privacy Contact/DPO through:
Data Protection Officer / Privacy Contact:
[Insert Name or Position]
Email: [Insert Privacy Email]
Address: [Insert Business Address]
Your request may be subject to reasonable verification procedures to protect your personal information from unauthorized access.
We will review and respond to legitimate requests within the period required by applicable law and our established privacy procedures.
13. Privacy Complaints
If you believe that your personal information has been processed in violation of the Data Privacy Act or that your privacy rights have otherwise been compromised, we encourage you to contact us first so that we may investigate and address your concern.
You may also contact the:
National Privacy Commission
Republic of the Philippines
Official website: National Privacy Commission
The NPC provides mechanisms through which data subjects may raise privacy complaints and seek appropriate remedies.
14. Children's Personal Information
Our services are generally intended for adults and organizations.
Where we knowingly process personal information relating to a minor, we will take appropriate measures consistent with applicable laws and regulations and may require the involvement or consent of a parent, legal guardian, or authorized representative where appropriate.
15. Cookies And Website Technologies
Our website may use cookies and similar technologies to improve functionality, security, analytics, and user experience.
Depending on the technology used, cookies may collect information such as browser type, device information, pages visited, and website interaction data.
Where required, appropriate information and consent mechanisms will be provided.
You may adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website functionality.
16. Third-party Websites
Our website or communications may contain links to third-party websites, platforms, or services.
Once you access a third-party website, its own privacy policy and terms may apply. Manila Translation & Interpreting and RPrime Marketing Consulting are not responsible for the privacy practices of third-party websites that we do not control.
We encourage you to review the privacy notices of such third parties before providing personal information.
17. Changes To This Privacy Notice
We may update this Data Privacy Notice from time to time to reflect changes in our services, business practices, applicable laws, regulations, or privacy and security practices.
Any material changes will be communicated through appropriate channels, including publication of the updated notice on our website where applicable.
The “Last Updated” date at the beginning of this notice indicates when this notice was most recently revised.
18. Your Acknowledgment
By using our website, submitting an inquiry, requesting our services, entering into a transaction with us, or otherwise providing personal information to Manila Translation & Interpreting, you acknowledge that you have been informed of the processing of your personal information as described in this Privacy Notice.
Where consent is required by law, we will obtain the appropriate consent before processing your personal information.
Your use of our services does not waive any rights granted to you under the Data Privacy Act of 2012 and other applicable laws.
CONTACT US
If you have questions, requests, or concerns regarding this Data Privacy Notice or the processing of your personal information, please contact us:
MANILA TRANSLATION & INTERPRETING
A business name of RPrime Marketing Consulting
Address: Park Triangle Corporate Plaza – North Tower, BGC, Taguig, Philippines
Email: admin@manilatranslation.com
Telephone: (02) 8869 9425
Privacy/DPO Email: director@manilatranslation.com
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